Customer Support Services

CSI recognises that the success of your business depends not only on the strength of your software, but also on superior and timely service and support.

We provide you with a maintenance support system that enables you and your business to reach further, ensure maximum return on investment and offer you a personalised service that you would expect from a real time support network. Providing both online and telephone logging facilities, all of our customers receive a fast and efficient service, ensuring that down time is down is kept to a minimum. In addition, our PTC customers have access to the Team, Tools & Technology of PTC; the industry’s most knowledgeable CAD and PLM software experts.

To support your organisation’s current and future challenges, CSI are constantly innovating! We research the software support market to incorporate the latest advances into our business process. We listen to customer feedback at every opportunity to further strengthen our best practices.